Terms and Conditions
Effective Date: November 2025
Website: www.sallyhaydn.com
Contact Email: assistanceconnect@sallyhaydn.com
Welcome to sallyhaydn.com (“we,” “us,” “our,” or “the Website”). These Terms and Conditions (“Terms”) govern your access to and use of our website, including any purchases made through it. By accessing or using this Website, you agree to comply with and be bound by these Terms. Please read them carefully before using the site. If you do not agree to these Terms, you should not access or use our Website.
1. General Use of the Website
You must be at least 18 years old or have the consent of a parent or guardian to use our Website. By using this Website, you represent that you meet this requirement. You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the site.
We reserve the right to modify, suspend, or discontinue any part of this Website at any time without prior notice. We may also revise these Terms periodically, and your continued use of the Website constitutes acceptance of those updates.
2. Product Information and Availability
We make every effort to display our products—particularly jackets—with accurate descriptions, colors, and details. However, we cannot guarantee that your device’s display will accurately reflect the product colors. All items are subject to availability, and we reserve the right to limit quantities, discontinue products, or make substitutions without prior notice.
Prices for our products are subject to change without notice. We are not liable for any typographical or pricing errors and reserve the right to correct them at any time.
3. Orders and Payments
By placing an order through sallyhaydn.com, you agree to provide accurate, current, and complete information. Once an order is placed, you will receive a confirmation email acknowledging that we have received it. This does not mean that your order has been accepted. Acceptance occurs when we send an email confirming shipment of your order.
We reserve the right to refuse or cancel any order for any reason, including suspected fraud, stock shortages, or errors in product or pricing information. In such cases, we will notify you and refund any amount charged.
All payments must be made using the methods displayed at checkout. You represent and warrant that you are authorized to use the chosen payment method and that all billing information provided is accurate.
4. Shipping and Delivery
We offer worldwide shipping where applicable. Shipping times and costs vary based on your location and chosen delivery method. Estimated delivery times are provided as a guide only and are not guaranteed.
We are not responsible for delays caused by customs clearance, postal service issues, or other factors beyond our control. Risk of loss or damage to the products passes to you upon delivery.
For details on shipping rates, delivery methods, and international duties, please refer to our Shipping Policy.
5. Returns and Refunds
We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return or exchange in accordance with our Return Policy. Products must be unused, in original condition, and returned within the specified timeframe.
We reserve the right to refuse returns that do not comply with our policy. Refunds, when applicable, will be processed to the original payment method within a reasonable timeframe.
6. Intellectual Property
All content on this Website—including text, graphics, images, logos, and product designs—is the exclusive property of sallyhaydn.com and is protected by applicable copyright, trademark, and intellectual property laws.
You may not copy, reproduce, distribute, modify, or use any part of our content for commercial purposes without our prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, sallyhaydn.com shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use or inability to use the Website or our products. This includes, but is not limited to, loss of profits, data, or goodwill.
We make no warranties, express or implied, regarding the performance, accuracy, or reliability of this Website or the products sold herein. Your use of the Website is at your own risk.
8. Indemnification
You agree to indemnify and hold harmless sallyhaydn.com, its affiliates, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your violation of these Terms or your misuse of the Website.
9. Privacy and Data Protection
Your personal information is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your data. By using our Website, you consent to our collection and use of your information as described in that policy.
10. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which sallyhaydn.com operates, without regard to conflict of law principles.
Any disputes arising from or relating to these Terms or your use of the Website shall be resolved through good-faith negotiation. If resolution cannot be reached, the matter shall be submitted to a competent court in our operating jurisdiction.
11. Contact Information
For questions, concerns, or assistance regarding these Terms or any aspect of your experience, please contact us at:
Email: assistanceconnect@sallyhaydn.com
Website: www.sallyhaydn.com