Privacy Policy
Effective Date: November 2025
Website: www.sallyhaydn.com
Contact Email: assistanceconnect@sallyhaydn.com
At sallyhaydn.com (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us. By using this Website, you agree to the practices described below. If you do not agree to this Privacy Policy, please do not use our site.
1. Information We Collect
We collect several types of information from and about our users, including:
a. Personal Information
When you visit or make a purchase through sallyhaydn.com, we may collect personal information that you voluntarily provide, such as:
- Your name
- Shipping and billing address
- Email address
- Phone number
- Payment information (credit card, debit card, or other payment methods)
This information is necessary for order processing, delivery, and customer support.
b. Non-Personal Information
We also collect information automatically when you browse our Website, such as:
- Browser type and version
- IP address
- Device type
- Pages visited and time spent on the site
- Referring website or search engine
This information helps us analyze how our Website is used and improve our services.
2. How We Use Your Information
We use your personal and non-personal information for the following purposes:
- To process and fulfill your orders, including shipment and returns
- To communicate with you regarding your purchases, account, or customer service inquiries
- To improve our Website, products, and overall user experience
- To personalize your shopping experience and provide tailored recommendations
- To send marketing communications, promotions, or updates (only if you opt-in)
- To comply with legal obligations and prevent fraud or unauthorized activities
Your information will not be sold, rented, or leased to third parties.
3. Payment Information
All transactions are processed through secure payment gateways that comply with industry security standards. sallyhaydn.com does not store or retain your complete payment card details. Payment processors such as Stripe, PayPal, or other providers may handle your data according to their own privacy policies.
4. Cookies and Tracking Technologies
Our Website uses cookies, web beacons, and similar tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device to store preferences and session data.
We use cookies for purposes such as:
- Keeping you logged in to your account
- Remembering items in your shopping cart
- Understanding how visitors interact with our Website
- Delivering personalized advertising
You can adjust your browser settings to refuse cookies; however, doing so may limit some functionalities of our Website.
5. Sharing of Information
We may share your personal information with trusted third parties only in the following situations:
- Service Providers: To fulfill orders, deliver packages, process payments, or provide customer support.
- Business Partners: For marketing, analytics, or promotional collaborations (only if you consent).
- Legal Requirements: When required by law, court order, or government request.
- Protection of Rights: To enforce our Terms and Conditions, prevent fraud, or protect the rights, safety, or property of our customers and business.
All third parties are required to maintain confidentiality and use your information only for the purposes for which it was shared.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of secure servers, encryption, and regular monitoring.
While we strive to maintain a secure system, no method of electronic storage or transmission is completely foolproof. You acknowledge and accept this inherent risk when using our Website.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable laws. When no longer needed, your data will be securely deleted or anonymized.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Withdrawal of Consent: Opt out of marketing communications at any time.
- Data Portability: Request transfer of your information to another service provider.
To exercise any of these rights, please contact us at assistanceconnect@sallyhaydn.com.
9. Third-Party Links
Our Website may include links to third-party websites. We are not responsible for the privacy practices, content, or security of those external sites. We encourage you to review their privacy policies before sharing any personal data.
10. Children’s Privacy
We do not knowingly collect or solicit information from individuals under the age of 18. If we become aware that personal information has been collected from a minor without parental consent, we will delete it promptly.
11. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Website after such changes signifies your acceptance of the revised policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: assistanceconnect@sallyhaydn.com
Website: www.sallyhaydn.com